Frequently Asked Questions

The cost of a solar system in Kenya varies depending on several factors including system size, component quality, and installation complexity. Our residential systems typically range from KSh 150,000 for small systems to KSh 1,500,000+ for larger homes. Commercial systems can range from KSh 500,000 to several million shillings. We offer free consultations to provide accurate quotes based on your specific energy needs.

Most residential solar installations take between 1-3 days, depending on the system size and complexity. Commercial installations may take 1-2 weeks. The process includes site assessment, system design, permitting (if required), physical installation, and commissioning. We pride ourselves on efficient installations with minimal disruption to your daily activities.

Solar systems require minimal maintenance. We recommend:

• Cleaning panels 2-4 times per year (more in dusty areas)
• Visual inspections for damage or shading
• Monitoring system performance
• Checking battery water levels (for flooded lead-acid batteries)
• Professional system check every 2-3 years

Most of our systems include remote monitoring to help identify any maintenance needs early.

High-quality solar panels typically last 25-30 years or more. Most manufacturers guarantee at least 80% output after 25 years. Other components have different lifespans:

• Inverters: 10-15 years
• Lithium batteries: 8-15 years
• Lead-acid batteries: 3-7 years

We use components from reputable manufacturers with strong warranties to ensure long-term performance.

This depends on your system type:

• Grid-tie systems without batteries will shut down during outages for safety reasons
• Hybrid systems with battery backup can continue providing power during outages
• Off-grid systems operate independently of the grid

If backup power is important to you, we can design a system with battery storage to keep your essential loads running during outages.

We offer several flexible financing options to make solar affordable:

• Cash purchase (5% discount on equipment)
• Installment plans (6-24 months, 0% interest available)
• Lease-to-own agreements
• Bank financing partnerships with favorable terms
• Pay-as-you-go options for smaller systems

Our energy consultants can help you choose the best option for your budget.

System sizing depends on:

• Your current/predicted energy usage
• Which appliances you want to power
• Your budget
• Available roof/ground space
• Sunlight availability at your location

We conduct thorough energy assessments to recommend the ideal system size. You can start by examining your past electricity bills and listing the appliances you want to power with solar.

Yes, we offer comprehensive after-sales support including:

• 24/7 technical support hotline
• Remote system monitoring
• Preventive maintenance services
• Warranty claims processing
• System performance reviews
• Training on system operation

Our goal is to ensure your solar system performs optimally for its entire lifespan.